Whiz.in FAQ

The more business you do with Whiz.in the better will be the rates you will get for domains. See the following two price slabs 

If your total recipt is $1999 or more you will get some discounts on the quoted prices prices will reduce by 2-10 cents depending upon current rate

If your total recipt is $3999 or more your prices will reduce further by 2-10 cents depending upon current rate

Other TLD prices may be reduced.

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You must have used credit card and selected Paypal only
Payment gateway. This transaction will not complete and we
will return the money back within 24 hrs.

Please login to your account and goto My billing and Add
funds. Keep the Credit card payment method selected this
time. Pay money with your credit card. If you are paying in
Non US$ please add 3.9% +30 cents as transaction fee to the
cart total. US$ Transaction fee is 2.9% + 30 cents

Once you have added the funds. Goto My Billing >> Pending
InVoices and debit notes and select the domain and click pay.

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1. Please login to your account on http://whiz.in
2. Goto My Billing and >> Request refund. Enter the amount
you want the refund for and Submit
3. Money will be refunded to your paypal email address
within 24 – 48 hrs.

We Recommend : Keep the money in your account if you plan
to purchase domains in future. We are generally prompt in
refunds so you money is safe in your whiz.in account

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In order to view all your domains, Login to your Account

Goto Products >> Domain Registration >> Search.

Here you can select your search criteria and for "Order Creation Date" select "All time" to view all your domains and finally click on Search

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Privacy Protection is not available for the
following domain name extensions:

If its not one of the above extensions then you can contact support to look at your domains. Also important things to remember when using privacy protection

1. If you wish to have your domain name Transferred away from
   Whiz for some reason, you need to first disable
   the Privacy Protection and then place a transfer request at the Registrar of
   your choice.

2. Privacy Protection can be enabled/disabled only for those domain names
   which are not in locked/suspended status.

3. 
   Depending upon whether the Privacy Protection feature is available for a
   domain name or not, the Order Details view of your domain name may or
   may not display the Privacy Protection status, under Order Information.
   

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If you have added funds to your whiz.in
account and the domain registration has not completed, do the following:

Login in to
your account at whiz.in. Goto My Billing >> list pending invoices and
debit notes >> Select the domains >> and click on Pay button. 

Adding funds to your
account first enables you to use it as you would use a debit card. If you added
more funds into your account you can use it anytime you want to register a
domain with
us.

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You can change the Nameservers of your domain in bulk. Check the following link for details http://domain.whiz.in/kb/servlet/KBServlet/faq464.html

Here the details on bulk locking and unlocking http://domain.whiz.in/kb/servlet/KBServlet/faq465.html

For details on all BULK actions see this page http://domain.whiz.in/kb/servlet/KBServlet/cat126.html

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The following are the default Whiz.in Nameservers. You will need this if you are using services like Domain Forwarding and  Managed DNS. If your DNS is not set to below the above services will not work.

Name Server: WHIZ.MERCURY.ORDERBOX-DNS.COM

Name
Server: WHIZ.VENUS.ORDERBOX-DNS.COM

Name Server: WHIZ.EARTH.ORDERBOX-DNS.COM

Name Server: WHIZ.MARS.ORDERBOX-DNS.COM

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Pushing domain to another Whiz.in
accounts is extremely easy and instant.

Get the customer username (e-mail)
and Customer # of the new contact and after logging into your whiz.in account
select the domain you want to move and then select "Move Services"

You can check the details
here http://domain.whiz.in/kb/servlet/KBServlet/faq450.html

You can move the domains to any of the resellerclub resellers for free using the above method.

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This is a temporary error and it will clear off on its own in 2-3 hrs.  Usually this occurs when there is more load on the system and the order are queued during processing.

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Are you getting this error when pushing or transferring the domains ?

[7] Error Message: <domain Name> cannot be moved to another Customers account as the associated Domain Registration service is currently under the Money Back period.

You can transfer the domains on 5th Day from registering. We have a money back period of 4 days and during this time you may cancel your domain registration for a small charge. Usually its $1 to cancel the registration but it may vary depending upon the TLD.

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Check the following
link on how to modify Nameservers http://domain.whiz.in/kb/servlet/KBServlet/faq455.html

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Yes. We will refund your unused balance via paypal. If you have Business or
Premier account you will have to bear the paypal transaction
fees. 

Simply Login to your account, Goto My Billing >> Request Refund. We will get an email and will process your refund in 24 hrs.

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No. There is smart way to handle this. You can "Add Funds"
to your account in one single transaction. For eg. You purchase $50 worth
domains every 3 months. Then you would add $50 to your whiz.in account. So you
will only be charged $1.75 in transaction fee. We recommend that you add atleast
$100 at a time.

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There are no hidden charges. But there is a small paypal
transactionfee involved (2.9% + 30 cents). If
you want to avoid the transaction fee,
choose Paypal funded Payment option while adding funds to your account.
This will appear as second option in dropdown while adding funds.
"Paypal funded ( NON-CREDIT CARD) only."

For Non US$ payments paypal will charge 3.9% +30 cents fee

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Whiz.in is a DirectI reseller. All domains registered on Whiz.in are backed
by Solid DirectI system. If for some reason there is an issue with any DirectI
reseller, you could access the site & your domains via whiz.myorderbox.com .  You
can be assured that you will enjoy all the top class features of major
registrars plus Great Pricing.

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Whiz.in is giving Special introductary offer to its customers. We have no
plans in near future for increasing the prices. But the pricing can change
without notice.

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Partner site IP is 67.15.184.29 which needs to be set A Record.

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Please note that every time a change is made to your supersite it is necessary to reload your supersite cache.

You can reload your supersite cache from your control panel tools-->reload supersite cache-->all settings.

You can also reload all setting from your SuperSite Admin Area.

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Please take time to carefully read the reseller guide http://domain.whiz.in/kb/servlet/KBServlet/cat116.html . This has all the information you need to get started and start selling domains.

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